— Questions & delivery
We try to answer it all.
If you don't see your question, call us — we've heard it before, and we'd rather hear your voice than read your email.
Do you deliver to my zip code?
- $9.99 — Mt Kisco
- $14.99 — Bedford, Bedford Hills, Chappaqua, Pound Ridge, Purdys, Lincolndale
- $19.99 — Armonk, Katonah, Somers, Goldens Bridge, Yorktown Heights, Pleasantville, Rye
- $29.99 — Greenwich, CT
Outside our delivery area — call us, sometimes we can make it work.
What time does same-day delivery cut off?
1 PM Monday through Friday, and 11 AM on Saturdays. Saturday deliveries go out in the morning (9 – 11 AM). Order before the cutoff and we'll deliver it that day.
What if no one is home?
We leave the arrangement in a safe, shaded spot. Add a note at checkout if you'd like us to leave it with a neighbor or doorman. We'll call if we can't find a safe place.
Can I pay by phone instead of online?
Absolutely. Call us at (914) 666-7240 and we can take your order and payment over the phone. Many of our regular customers prefer it that way — and so do we.
Can I request specific flowers?
Yes, with a caveat: we work with what's fresh. Tell us your color palette or a flower you love and we'll do our best. If something isn't available, we'll call and suggest an honest substitute.
Do you do funeral or sympathy arrangements?
Yes. Sympathy and funeral flowers are some of the most meaningful work we do, and we've been doing it for thirty years. Please call us directly — for something this personal, a conversation is better than a form. We'll listen carefully and make something that feels right.
What's your return or refund policy?
If there's an issue with your order, call the shop at (914) 666-7240 and we'll take a look and work it out with you.
